Contact Concierge

THE HAUTE PARFUMERIE

We are here to assist you with anything — whether it is a question about our fragrances, your order, delivery, or simply finding the right scent. Your experience with Safeer matters deeply to us.

EMAIL CONCIERGE

For all enquiries, order support, and assistance:

📧 support@bysafeer.com

We respond to all emails within 24 hours, 7 days a week.

WHATSAPP

For faster assistance our WhatsApp concierge is available 24 hours, 7 days a week powered by AI — so you will always receive an instant response regardless of the time.

WhatsApp number coming soon.

RESPONSE TIMES

Channel Response Time

Email Within 24 hours

WhatsApp Instant, 24/7

BEFORE CONTACTING US

You may find an answer to your question in our:

Shipping & Returns policy

Frequently Asked Questions (coming soon)

Thank you for choosing Safeer. We look forward to being of service.